EmailTalk.org Blog

Spam Filtering

24 December 2008  |  Filed under: Spam

Choosing the Right Anti-Spam software

Spam is easily one of the biggest annoyances for those who use the internet as their form of communication. The numbers on these bothersome messages is unsettling when considering that it’s believed that more than 80% of all email is spam. Most of it is unsolicited junk mail while a portion contains the latest scam or viral strain. When viewing the situation from the latter, this is certainly the type of email you want to avoid at all costs.

There are various techniques and mechanisms used to aid in the fight against spam. One of the most popular methods involves software solutions. In this article we will discuss spam filtering software and offer a few tips to keep in mind when searching for a program.

Spam Filtering Methods

First and foremost, it is important to understand that no single spam filtering method is 100% effective, mainly because spammers get more sophisticated each year. You can however, get quality results out of a software product that combines a variety of anti-spam techniques. Some of the most common filtering methods include the following:

Bayesian filtering

Heuristic analysis

Signature matching

Traffic-pattern analysis

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How to use RBL Servers to block Spam for Free on Mail Servers

18 December 2008  |  Filed under: MS Exchange Server

In this article we will discuss how to use RBL Servers to block Spam for Free on Mail Servers

First, what is a RBL server? A Real-Time Black List (RBL) is a Domain Name Server (DNS) that contains the IP addresses of SMTP servers that either originate spam, or are considered to be spam open relay hosts. One of the most common methods for sending spam, open relays are servers with insufficient security or other loopholes that allow anyone who knows how to tap into them, and use them for mass mailings of anonymous email.

Fortunately, you can find and use one of several RBL service providers to prevent spam getting in your user’s inbox reject from the start all emails that are sent by compromised spam open relay hosts. This is done by checking the sender’s IP / domain against RBLs

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Funniest Spam Ever Sent

18 December 2008  |  Filed under: Spam

We receive spam all the time and it’s such an nuisance, but every once in a while you come across a spam message that is just so ridiculously funny you just can’t help to laugh. These are actual spam emails that made their way into our junk mail folders at work which had us all in stitches. The creative use and misuse of the English language in the context of these spam emails makes them hilarious. Enjoy.

Subject: A Genuine Univers1ty Degree 1n 4-6 weeks!

Have you ever thought that the only thing stopping you from a great job and better pay was a few letters behind you name?

Well now you can get them!

BA BSc MA MSc MBA PhD

Within -46 weeks!

No Study Required!

100% Verifiable!

These are real, genuine degrees that include Bachelors, Masters, MBA and Doctorate Degrees. They are fully verifiable and certified transcripts are also available.

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What Can You Do When Your Spam Filter blocks more of the good e-mails?

18 December 2008  |  Filed under: Spam

The war against spam is a cat-and-mouse game with spammers working relentlessly to outwit the spam filters.

Recently, we heard of a story where a law firms’ employees complained to their IT shop that they where getting to much spam even though the IT shop installed and configured spam filters on their email servers. To remedy this problem the IT shop increased filtering and the levels of spam were drastically decreased. But, their was a negative effect. Important emails where not getting through the filers and as a result this wound up costing the law firm money due to missed client appointments.

Their email filters were deleting important emails from clients in what are called false positives. A false positive is where the spam filter takes a negative action on what is really a valid email.

Since spam filters may never be 100% effective it is good practice to quarantine, and not to delete, all e-mails marked as spam into a spam folder. The folder should be accessible to all e-mail users so they can review the list of quarantine emails prior them being deleted.

It may be time consuming for email users to review their spam messages but this practice helps stop the automatic deletion of false positive valid emails.

How to catch sites selling your e-mail address to spammers using Google

18 December 2008  |  Filed under: Spam

If you’re like most people, not a week goes by that you don’t subscribe or enter your email address as part of registering on a new website. However, you have to be careful. Allot of websites are selling email address to spammers. These days we recommend using Google’s Gmail. Gmail has a few nice features which you can use to find out which websites may sell your email address to spammers.

Let’s say you are Tom Barton and you sign up for a Google Gmail account with the address tombarton@gmail.com. With Gmail you could use any of the following addresses and your emails will still arrive to the account tombarton@gmail.com.

TomBarton@gmail.com

tomBarton@gmail.com

Tom.Barton@gmail.com

t.o.mbarton@gmail.com

You can put any number of dots in your email address and it would still go to your primary Gmail account tombarton@gmail.com.

Another interesting feature with Gmail is that you can add text after your Gmail user id with a ‘+”. For example, you could register your email address at a website such as tombarton+website_name@gmail.com where web site name is the name of the website that you are registering your email address. Your conformation will still be forwarded to tombarton@gmail.com because Gmail doesn’t recognize any combination of words or numbers after the “+” sign.

The great part about using Gmail and registering your email address with the add-on of +website_name is that now you catch websites selling your e-mail address to spammers.

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How to stop Exchange Server Relay

18 December 2008  |  Filed under: MS Exchange Server

If you’re a Microsoft Exchange server Admin part of your job is to keep your organization free of SPAM.

Regardless of how much bandwidth your organization may have, there is a finite amount of data that the Internet connection can handle in a given amount of time. This means that if your organization is using their Internet connection at or near its total capacity then any time you receive a junk E-mail message, other legitimate messages are kept waiting until bandwidth becomes available. Additionally, organizations plagued by excessive SPAM, reduces available disk space on an Exchange Server. So as you can see it’s imperative that you effectively combat SAPM.

The Microsoft Exchange Server Internet Mail Service may be configured as a publicly accessible relay mail. In this configuration, the outside users can use the relay Internet Mail Service as an agent for unsolicited commercial e-mail (UCE or SPAM), flooding others with many copies of the same message.

To prevent this from happing, first, make sure that the default SMTP relay settings have been applied to your Exchange 2003 servers per Microsoft’s article on how to configure SMTP relay restrictions. If your Exchange server is still sending SPAM, then you should disable all authentication methods except for “anonymous” on your Internet-facing SMTP host. By default, anonymous authentication, will allow messages to be sent, but not relayed.

If outbound SPAM remains a problem, then the SPAM is coming from one of your internal hosts. You may consider resetting all passwords in your Exchange organization to regain control over the SMTP relaying, or reset the Relay Restrictions tab to “Allow all computers which successfully authenticate to relay, regardless of the list above.”

For more information, read Microsoft’s article, Stop Exchange Server SPAM from the inside by locking down SMTP.

Why Spamming is a Profitable Enterprise

17 November 2008  |  Filed under: Daily Roundup, Spam

Did you ever wonder how spammers can stay in business? Although the cost of sending email is cheap, does anybody, in this day and age, ever click through on spam? Scientists at the University of California successfully infiltrated the Storm Virus, and were able to provide some unique insights into the conversion rate of spam. It turns out that almost nobody clicks on spam, as you’d suspect. And it turns out that “almost nobody,” which translates to 1 in 12 million, is more than enough for spammers to turn a tidy profit. If only legitimate email marketers could bank on the same ratio!

Read more »

MS Exchange 2007 Mailbox Server Storage Cost Calculator

12 November 2008  |  Filed under: Daily Roundup, MS Exchange Server

MSExchangeTeam.com has posted a very useful article about the Microsoft Exchange 2007 Mailbox Server Storage Cost Calculator.

In order to move forward with various designs like large mailboxes, IT departments need to understand one of the chief costs associated with Exchange mailbox servers, namely storage.  To that end, the Exchange 2007 Mailbox Storage Cost Calculator is designed to help you determine a portion of the mailbox server cost, namely the disk cost (purchase price and lifecycle power and cooling costs).  The calculator helps in two ways:

1.       The calculator  compares a series of storage design configurations and determines their respective costs.  The underlying goal here is two-fold:

a.       To show that you can achieve the same capacity and I/O requirements utilizing Small Form Factor SAS disks for relatively the same cost as Large Form Factor FC disks.

b.      To show that there are other disk solutions (e.g., SATA) that can be viable and reduce the disk footprint cost.

2.       In the situation where you are unsure whether you want to deploy Single Copy Clusters (SCC) or Cluster Continuous Replication (CCR), the calculator can compare SCC+SAN disk configurations against CCR+DAS disk configurations from a cost perspective.

Read the full MS Exchange 2007 Storage Cost Calculator Article

Exchange 2007 Service Pack (SP) 1

12 November 2008  |  Filed under: Daily Roundup, MS Exchange Server

Microsoft recently released Exchange 2007 SP1. The Service Pack features improvements in the following areas: Client Access Improvements, Protection & Availability improvements, Transport Improvements, Mailbox Role Improvements, and Unified Messaging Improvements. ExchangeIS provides a detailed writeup of all of Exchange 2007 SP1’s features.

Exchange 2007 Mail Flow (DNS Records, Connectors and TLS)

12 November 2008  |  Filed under: Daily Roundup, MS Exchange Server

Elan Shudnow has written a detailed post on how you should configure DNS for Exchange 2007. Here’s the summary of his article:

A lot of people are confused as to how exactly you should configure DNS for Exchange 2007.  But this isn’t just limited to DNS, but how do you set up your Send Connectors, Receive Connectors, how both connectors relate to DNS and the SMTP banner, and how to allow your Connectors to advertise TLS to the outside world.

For Elan Shudnow’s complete explanation - which contains detailed screenshots and more, follow this link: Exchange Server 2007 Mail Flow.